Report a problem. Track a resolution.
Grievances are validated before publication. Invalid or duplicate claims are filtered so the public record stays factual.
1. Your details
Name and contact information so your grievance can be validated.
2. Business details
The business name, website or certificate ID.
3. Transaction details
Date, reference and amount involved.
4. Complaint category
Non-delivery, misrepresentation, refund failure, service quality or other.
5. Evidence
Receipts, correspondence, screenshots or contracts.
6. Preferred resolution
Refund, delivery, correction, response or other outcome.
Track a grievance
Use your grievance reference to follow validation, notification, response and resolution.
Escalation
Serious or unresolved matters may be referred to appropriate regulatory, dispute-resolution, payment, legal or government channels where applicable.
Limitations
E-Validating does not replace courts, regulators, police or statutory consumer-protection systems and does not award compensation.